Our Mission
Our mission is to provide high quality service, reliable products, value for money and to exceed the expectations of our customers. We are committed to achieving our Vision through our Core Values and to provide our customers with optimal solutions at the lowest owning & operating cost, thereby achieve customer satisfaction, growth and success.
Our Vision
Our vision at PGS is to be recognized as the unparalleled market leader in providing superior products, solutions and exceptional after-sales support with parts and knowledge. We strive to create a portfolio of products and services for our clients so they can provide the world with healthy, nutritious food in a way that is both economically and environmentally sustainable. We believe that by investing in technology and education, we can make a lasting impact on global food security for the generations to come.
Our Core Values
We Take Responsibility for Quality
PGS Equipment’s solutions and services will be “a cut above the rest” in terms of value received for dollars paid. We will deliver excellence, strive for continuous improvement, and respond vigorously to change. Each of us is responsible for the quality of everything we do. Each new day is a learning opportunity and a chance to improve. We will be better tomorrow than we are today.
We Deliver Customer Satisfaction
We are dedicated to satisfying our customers. We believe in always respecting our customers, listening to their requests, and understanding their expectations. We will strive to exceed their expectations in affordability, quality, and on-time delivery with the right backup. Our actions will demonstrate honesty, trust, respect, and humility. We strive to lead by example in all that we do.
We Act with Integrity in All We Do
We are all individually responsible for upholding utmost standards of behavior, including honesty and fairness in all aspects of our work. We accomplish our commitments as responsible citizens and employees. We will consistently treat our customers, the community and company property with the respect they deserve.
We Value Our PGS Equipment People
We treat one another with high respect and mutually discuss, collaborate, listen, and share information and ideas. We offer education and training needed to help our people grow in their knowledge and skill. We are committed to honesty and trust in all relationships. We will be clear and transparent with our expectations while holding each other accountable. Each member of our team contributes to our overall success. That’s why we will work together and rely on each other to remain successful.
We Consider Our Suppliers as Vital Team Members
We owe our suppliers the same respect that we show to our customers. Our suppliers deserve fair and reasonable treatment, clear agreements and honest feedback on their performance and support. We consider our suppliers’ requirements in conducting all aspects of our business.
We Are Committed to Growth
PGS is committed to the personal and professional growth of our team and clients. We understand that by investing in our employees, we invest in a more successful workplace for everyone and help PGS be more efficient to provide our clients with the service they need. Our clients are also focused on growth that gives the whole industry the same vibe. More and more clients are focused on getting the job done in an efficient way to ensure all tasks are completed on time and to the highest standards. We at PGS are always proactive in finding solutions to problems, enabling teamwork to achieve results and thinking outside the box if needed to go the extra mile.
By acting in accordance with these values, we strive to continue
our growth as a leading equipment dealer and employer.
Our Goals
Market Leadership
We promote the highest quality equipment available and stand behind everything we sell to have positive impact on your operation.
Exceptional Customer Relationship
We will go the extra mile to support our equipment and our clients when needed.
Winning Team
Teamwork makes the dream work is what they say, that is what we believe and strive to build.
PGS Code of Conduct
We provide a set of principles and key policies to all our staff to guide our behavior in support our core values.